What’s In A KISS?

The secret to selling all-inclusive cruising! Keeping It Simple & Smart

Congratulations to the 200 agents who earned a Cineplex gift card!

QUIZ

1. How does Vanessa Lee define ‘luxury’?
Luxury is champagne on tap
Luxury is choice
Luxury is 500 thread-count sheets
Luxury is 24-hour room service

2. What is not included on a Silversea cruise?
In-suite dining, served course by course
Butler service for every suite
Daily in-suite massage
Ship-wide open bar & in-suite bar

3. Which of the following is not a port of call for Paul Gauguin’s Tere Moana in 2013?
Barcelona
Puerto Caldera
Papeete
Venice

4. Which of the following suggest your client is a likely all-inclusive cruise candidate?
They are social butterflies
They seek distinctive dining
They want an intimate experience
They want ease and comfort
All of the above

5. A-Rosa’s river cruise ships travel all of these waterways except?
Seine
Saône
Rhine
Rhône

6. Will the butler do it? Your Silversea butler will be happy to:
Unpack and hang clothes
Polish & condition your shoes
Discuss food preferences with chef
Offer nine different pillow choices
All of the above

7. What word best describes the all-inclusive cruising ambience?
Stuffy
Snooty
Convivial
Regimented

8. Which of the following will not be a guest lecturer aboard the ms Paul Gauguin this year?
A Nobel Peace Prize winner
An astronaut
A coral researcher
A speed skater
An extreme artist

9. What’s the best way to sell an all-inclusive cruise?
List the amenities
Start with the lead-in price
Give the client goose bumps
Suggest travel insurance

10. A-Rosa is dedicating three ships to the North American market for 2013. What will be the main language spoken?
German
English
Spanish
French

11. In which currency do you pay gratuities on an all-inclusive cruise?
Euros
Malaysian ringgits
U.S. dollars
Gratuities are included

12. Who is an all-inclusive cruise client?
The ultra-rich elite
The price conscious
You won’t know until you ask
The newly wed