Open Jaw

Perfect Partners: Palladium & Transat

Transat Collections & Imperial Club exclusivity

Transat Commercial Director Nicole Bursey says Palladium is a solid favourite of Canadian agents and travellers. “Palladium has been a strong seller for Transat throughout the years,” says Bursey. “Now, after completing major renovations at key properties and with a major investment in the guest experience, Palladium is going from strength to strength.”

Grand Palladium Place Pool

Sonia Casaubon, National Sales Director, Canada, Palladium Hotels Group, says the Transat relationship is critical for the resort group. “Transat is our biggest partner in Canada and we have worked closely for years. When I started with Palladium nine years ago I had a meeting with the Transat people. They wanted us to be a part of their Distinction Collection. That was an honour and has resulted in our Imperial Club being exclusive to Transat at 4 of our flagship properties.”

The Transat relationship is critical for the resort group.

Here’s what Transat customers get when they choose Transat’s Imperial Club with Palladium, available at Grand Palladium Bavaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium White Sand Resort & Spa and Grand Palladium Vallarta Resort & Spa.

  • Concierge service with direct phone line
  • Minimum 5 guaranteed reservations/week for a la carte dining
  • Exclusive check in/check-out
  • Beach towels, bathrobes and slippers in room
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Nightly turn-down service
  • Bottle of rum in room
  • Fruit basket upon arrival
  • Welcome gift, welcome letter and distinct ID bracelet
  • 15% discount on select treatments at the Renova Spa
  • Private cocktail party with hot & cold hors d’oeuvres

You may notice that the list contains guaranteed a la carte restaurant reservations, even though Palladium has a no-reservations-required policy. Casaubon explains:

“Even though no reservations are required for our a la carte restaurants, they are first come, first served, and sometimes there are lineups. Transat clients can make guaranteed reservations through the dedicated Imperial Club concierge service, and they go to the front of the line. It’s a big, big advantage.”

Palladium is also a big player in Transat’s Famili, Adult and Distinction Collections, which offer exclusive benefits to travellers.

Here’s the list:

Famili

Grand Palladium Bavaro Suites Resort & Spa Imperial Club
Grand Palladium Palace Resort Spa & Casino
Grand Palladium Punta Cana Resort & Spa
Grand Palladium Jamaica Resort & Spa
Grand Palladium Lady Hamilton Resort & Spa Imperial Club
Grand Palladium Colonial Resort & Spa
Grand Palladium Kantenah Resort & Spa
Grand Palladium Riviera Resort & Spa
Grand Palladium White Sand Resort & Spa Imperial Club
Grand Palladium Vallarta Resort & Spa Imperial Club

Distinction

Grand Palladium Bavaro Suites Resort & Spa Imperial Club
Grand Palladium Lady Hamilton Resort & Spa Imperial Club
Grand Palladium White Sand Resort & Spa Imperial Club
Grand Palladium Vallarta Resort & Spa Imperial Club

Adult

The Royal Suites Turquesa by Palladium
The Royal Suites Yucatan by Palladium

Agents who want to experience Palladium properties for themselves can earn free stays through the Palladium Connect program. The hotel group also offers attractive agent rates. But Casaubon says a good bet is for agents to take advantage of Transat’s DIY fams, offered during the summer months.

“It’s so important to see the properties to understand the value that Palladium provides your clients. We’re happy to participate in Transat’s DIY fams, which offer really attractive pricing for agents.”

COMMENT

Name:
E-mail:
Comment:
 
   
Enter Code: