Open Jaw

8 Award-Winning Brands In 28 Destinations – What More Is There?

9 more top reasons to love AMResorts®!

It’s true: AMResorts® has been honoured with more awards than you can shake a stick at. From Zoëtry Paraiso de la Bonita Riviera Maya’s recognition as one of the Leading Hotels of the World, to Secrets Maroma Beach Riviera Cancun’s hard-earned AAA Five Diamond Award, AMResorts’ head office is overrun with sparkling trophies. Is it any wonder that it’s easy for Orelbys Vigoa, the company’s business development manager for Quebec and Eastern Canada, to find nine reasons why travel agents love to work with AMResorts?

1. A Laid-Back Approach to All-Inclusives

“There are no wristbands for our guests at any of our resorts,” says Vigoa. “There’s also no need to wake up early in the morning to book a restaurant because all of our resorts offer unlimited access without reservation.” AMResorts offers an altogether more laid-back approach to the all-inclusive experience. And what client doesn’t want to hear that they don’t have to wear a wristband or make dinner reservations?

2. Variety is the Spice of Life

With eight brands spanning 28 destinations, no two vacations with AMResorts are the same. “No Secrets® Resort & Spas resort is exactly like the others. No Breathless® Resort & Spas resort is exactly like the others. They're all unique and offer unique experiences,” adds Vigoa. 

3. Great Tools for Travel Agents

AMRagents.com is a well thought-out website that offers travel agents all the information they need to understand and sell AMResorts in an efficient way,” explains Vigoa. “It has plenty of digital assets, fact sheets and brochures. The digital resource product guides are between 18 and 35 pages long for each resort, and this is information that clients don’t have access to, so that gives the travel agent an advantage. There are also special travel agent rates and Master Agent rates that are bookable through AMRagents.com.” 

4. Fabulously Flexible Rewards

“Our travel agents love our AMRewards program,” smiles Vigoa. “Our loyalty program gives them points for every reservation, and they can exchange those points for free nights and cash, or gifts for clients, like romantic dinners in resort. The program was created to thank travel agents for their loyalty, so joining is a win-win for agents.”

5. Opportunities for Specialization

“We created our Master Agent online course for agents who want learn more about the resorts. It helps them to sell more. Besides giving them knowledge about the company, the Master Agent program also offers special Master Agent rates, which are even lower than travel agent rates. You can also get a resort complimentary day pass and one at 50% discount for your companion.”

6. Extended Kids Club Hours

“One of the reasons we get so many awards is the quality of our resort management services. For example, we have personnel that are trained by the International Red Cross at our Explorer's Clubs For Kids. And normally a kids’ club is open for just a couple of hours in the morning and the afternoon and then for about an hour and a half in the evening—but in our case, the Explorer's Clubs For Kids are open nonstop from 9am to 9pm at least.”

7. Resorts for the North American Market

“Our resorts were designed with the North American traveller in mind,” explains Vigoa. “They're easily accessible from major gateways, our brands are easily recognizable and our resorts are all unique, so agents can sell AMResorts with confidence.” 

8. Group Business

With eight brands, agents have a wider array of choices with AMResorts when it comes to group business. “All of our resorts offer state of the art facilities, and with the average size of an AMResorts property being around 500 rooms, they give groups a more intimate setting,” says Vigoa. “We have amazing group teams at all of the resorts and we also have indoor and outdoor venues for theme parties, dinners and cocktails. Agents can sell any type of group, from an incentive group, to a corporate group with meetings, a wedding or a reunion. I mean they can even sell a divorce party! We call them ‘untying the knot’ parties! And when they sell from Canada through a tour operator, they can include these groups in the AMRewards program without any limit on room count. That means a lot of AMRewards points!”

9. Repeat Business

“There are a lot of reasons for travel agents to love AMResorts,” adds Vigoa, “But mostly—and this is something that I always hear from travel agents -- it’s because they have the assurance that their clients come back from vacation happy and ready to book repeat business.”


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