Open Jaw

Where The Cool Kids Are At

Happy kids and teens mean contented parents at Sandos Playacar

Ask any parent: There are few things worse than dealing with a grumpy, overheated kid on vacation.

That’s part of the reason why Sandos Playacar Beach Resort is one of the top choices for Canadian families who want to cool off in Playa del Carmen. 

Why should Canadian travel agents be sending their family clients to Sandos Playacar? Well, to start with, when your clients book through Air Canada Vacations at least four months prior to departure for their winter vacations starting November 4, 2019 and onwards, they can save $400 per family. They can also secure their vacation with a $50 deposit per person if they book with a travel agent by September 2nd.

Add to that the fact the resort has a brand new oceanfront infinity pool -- complete with a waterpark to keep the kids contentedly cool -- and you’ll start to understand why Sandos Playacar is a great option for Canadian families.

“Our brand-new main pool has a children’s pool with waterslides for the small children,” explained Heidi Verschaeve, director of business development at Sandos Hotels and Resorts, “And right next to it is the deep pool, which has a swim-up bar for adults. This means that the parents have the option of playing with the kids in the waterpark or just watching them from the deep pool.

“We even have a snack bar right next to the pool so you can have a casual lunch beside the swimming pool -- because sometimes getting the kids out of the water park to go to a restaurant can be a bit traumatic!”

The resort’s Riviera Family Section has 390 junior suites that sleep up to five people, so there are “no more questions about sofa beds or roll-aways—everyone gets their own bed. Comfort and guaranteed beds are very important for families,” added Verschaeve. 

It sounds like the perfect set-up for families who want to keep their kids cool and happy, so how can Canadian travel agents up their game when it comes to increasing their share of the lucrative family market?

“It’s about communicating with your clients,” advised Verschaeve. “Use the marketing collateral at sandosSMARTagents.com to promote our family facilities. We have personalized flyers that you can send out to your clients. Proactively reach out to them and tell them what’s new and amazing for families, like the waterpark. Add your own call-to-action and post about it on your social media too.” 

Agents can also register bookings on the site. For every seven-night booking you make with Air Canada Vacations, you can earn one complimentary night at the resort for yourself and a companion. Simply register your bookings at sandosSMARTagents.com.

“It’s a very easy program to use,” added Verschaeve. “We really want our agents to use their free nights, so there aren’t too many rules and regulations. We’re keeping the program simple because it’s a great opportunity for agents to experience the resort and have a great vacation at the same time.”


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