Open Jaw

Playa Sets New Standard At Hyatt Ziva & Hyatt Zilara Cap Cana

With a blank slate to work from, every detail was carefully planned

It takes a true visionary to build something spectacular out of nothing – in this case, raise a luxurious resort out of a dusty, desolate plot of land.

That's exactly what Playa Hotels and Resorts did with its soon-to-open twin properties, the all-ages Hyatt Ziva Cap Cana and the adults-only Hyatt Zilara Cap Cana in the Dominican Republic. 

With a blank slate, the hotel developer and operator had control over every construction and design detail of the properties, resulting in a custom-built, premeditated resort where each element exists specifically to elevate the all-inclusive luxury offering. 

"It’s a big deal. This initiative is a milestone for us because with this particular project, we got to do what we couldn't in some of the other ones where we took over an existing property," says Rose Cosentino, Vice President, Sales – Canada with Playa. "When you buy a house that has already been done, you have to work within the parameters of that. Here, we're doing the 'coulda woulda shoulda'."

That "coulda, shoulda, woulda" involves particular attention to everything from the property blueprint to the room size and colour palette.

The resort is intentionally designed in a "W" shape with a single corridor leading guests to their rooms. This means that no rooms face the back – each and every one faces forwards, with views of the pool from the lowest floors and the ocean from everywhere else.

Playa also got to pick the size of the rooms – and the company clearly opted for spaciousness at both Zilara and Ziva. At 600 sq. ft, the lead-in category isn't your typical Junior Suite.

The largest and most high-end room category is the 1,873 sq. ft Presidential suite, one per each side. Guests enjoy unmatched ocean views from a private balcony, as well as living and dining rooms, a king bed, a tub with whirlpool jets and a sofa.

The CapCana Cove waterpark on the Ziva side, which features seven waterslides and a lazy river, was strategically built behind the resort so as to not disturb guests seeking tranquillity. 

"The big thing for us was, first of all, to be able to deliver from a guest standpoint. At the end of the day, that's who we're doing this for, so that when guests come, they get to have the ultimate experience not only from the destination, but also from the resort," explains Cosentino. 

With complete creative liberty to create unique spaces, the dining options are destinations in themselves. With 12 restaurants between both properties – 6 on each side – guests have an array of cuisine and ambiance to choose from.

"Building from the ground up also gave us the chance to make sure that the dining experience is not diminished in any way and that there are enough options on each side so that if a guest staying at Zilara doesn't want to go to Ziva, they don't have to. We put our own flair and our own concepts in the dining facilities so that they are all different and all the restaurants have their own look, taste and feel," says Cosentino. 

The Playa VP says the Indian restaurant "Journeys" in Hyatt Zilara is likely its most unique design. Garnished with ornate doorways and curved hanging lanterns, the restaurant has a distinct exotic Indo-Saracenic style and even incorporates an elaborately built Indian railroad car replica used for seating. 

Over on the Ziva side, the heavy wood, wrought iron display racks, concrete floor and exposed mechanical ducts of "The Noodle and Thread" evokes feelings of finding oneself in an Italian tailor's shop. 

There's also "The Tempest Table," an Asian/Mongolian restaurant that fuses all Asian themes, with a Mongolian grill and a large circular wooden ceiling acting as the focal point of the interior. 

Hyatt Ziva and Hyatt Zilara Cap Cana are due for a soft opening in NOV, with approximately 20% of rooms operating, and will gradually open fully shortly thereafter. Hyatt Ziva and Zilara Cap Cana can be booked with Canadian operators Air Canada Vacations, Transat and Sunwing.


laurielee rosser
July 31, 2019 at 11:44



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